We guarantee our products against any defects in craftsmanship or materials for one full year. We take great care in our workmanship, and with proper use and suggested periodic maintenance depending on regional climate conditions and fixture location, our products should last a lifetime. We will have sole discretion when deciding to repair or replace defective product.
No reimbursement will be made for ancillary charges such as removal or re-installation of item in question. Any approved repair work will be performed in our facility.
Damage due to misuse, faulty installation, exposure to weather or other corrosive elements, improper use of light bulbs, incidental or consequential damages (except in states where this is not applicable), improper cleaning and maintenance, and normal wear and tear is not covered.
Santa Barbara Lighting Company reserves the right to utilize glass and paint companies in other areas to remedy any non-local issue if necessary.
Furthermore, our guarantee does not cover consumable goods, such as light bulbs.
If you have a product that falls within the terms outlined above, please contact firstname.lastname@example.org